Privacy Policy

Effective Date: August 2026

Welcome to GoExch9 ID. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

By accessing or using this website, you agree to the terms mentioned in this Privacy Policy.

1. Information We Collect

We may collect certain information from users, including:

• Name
• Mobile number
• Email address (if provided)
• Account-related details
• Communication details shared through support channels
• Technical information such as IP address, browser type, device information, and website usage data

We collect only the information required to provide better services and improve user experience.

2. How We Use Your Information

The collected information may be used for:

• Providing account-related assistance
• Responding to user queries
• Improving website functionality
• Maintaining security and preventing fraudulent activities
• Sending important service-related updates

We do not sell, rent, or misuse users’ personal information.

3. Cookies Policy

Our website may use cookies and similar technologies to improve website performance, analyze traffic, and provide a better browsing experience.

Users can manage or disable cookies through their browser settings.

4. Data Security

We take reasonable security measures to protect user information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security of information transmitted over the internet.

5. Third-Party Services

Our website may contain links or references to third-party services. We are not responsible for the privacy practices, policies, or content of external websites.

Users are advised to review third-party privacy policies before sharing personal information.

6. User Responsibility

Users are responsible for keeping their account details, passwords, and personal information confidential.

Never share your password, OTP, or sensitive account details with anyone.

7. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions regarding this Privacy Policy, please contact our support team.